Refund and Cancellation Policy
At Marrigold, we strive to provide a calm, professional, and supportive healing experience. To ensure clarity and fairness for both clients and practitioners, please read our refund and cancellation policy carefully.
Appointments
- All appointments, including Reiki, Sound Healing, Chakra Balancing, Wellness Sessions, and 1:1 Programs, must be cancelled at least 48 hours in advance.
- Cancellations made within 48 hours of the scheduled session are non-refundable.
- No-shows or missed appointments will not be refunded or rescheduled.
Packages & Programs
- Prepaid packages (e.g., 3-session or 5-session sound or Reiki packages, monthly wellness programs) are non-refundable once purchased.
- Sessions within packages can be rescheduled up to 48 hours in advance, but unused sessions cannot be refunded.
- For multi-month programs, if you need to pause your participation due to illness or travel, please contact us at least 48 hours before your next scheduled session to adjust the schedule.
Online & Distance Sessions
- Distance or online sessions follow the same cancellation rules: 48 hours notice is required for rescheduling or refunds.
- Technical difficulties on the client’s side (internet issues, device problems) are not eligible for refunds.
Shop / Products
- Physical products purchased through Marirgold Shop (including wellness items, books, or Amazon affiliate-linked products) are subject to Amazon or vendor policies. Please refer to the vendor’s return policy.
- All refunds or cancellations must be requested via email to nita.jain@marrigoldwellness.com